Support center
We answer every email — usually within 24h on weekdays.
support@sanva.top
Email is preferred so we can track and attach logs.
In-app feedback
In-App Feedback
App → Settings → Help & Feedback.
Frequently asked
1. Who owns the generated designs?
You own the designs generated through Permink and may use them for personal tattooing or share them with your tattoo artist.
2. How do I cancel my subscription?
iOS: Settings → Apple ID → Subscriptions. Android: Play Store → Profile → Payments & subscriptions. Cancellation takes effect at the end of the billing period.
3. Is my personal data and photo safe?
We strictly protect your privacy. Uploaded reference photos and skin pictures are processed only to fulfill your requests, stored securely, never used to train third-party models, and never sold.
4. How do I delete my account?
Go to Settings → Account → Delete Account. Your account, designs, and storage files will be permanently and irreversibly erased immediately.